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Improving the Healthcare Journey for People and Providers in North Simcoe

Community Resources
Virtual Urgent Care Clinic (VUCC)
Book a same-day or next-day virtual appointment with a Nurse Practitioner.
Website
Health 811
Receive advice from a registered nurse, ask questions about symptoms, find local services, and get health information on common health concerns and conditions. This service is available 24/7.
Call 811
TTY 1-866-797-0007
Website
Pediatric Rapid Access Care Clinic
For children aged 6 months to 18 years with non-life-threatening conditions.
Website
2-1-1
Call or text to connect with a navigator who can help you find healthcare resources and community supports across Ontario.
Website
9-8-8
Call or text if you or someone you know is thinking about suicide. Speak with a trained responder for support and resources.
Website
8-1-1
Call or start a virtual chat on their website to connect with a registered nurse for secure and confidential health advice.
Website
9-1-1
Call for emergencies when immediate help is needed from police, fire, or ambulance services.
CMHA Crisis Line
For immediate 24/7 mental health support
1-888-893-8333
Website
Kids Help Phone
Provides free, confidential support to youth 24/7.
1-800-668-6868 or text 686868
Website
Hope for Wellness Helpline
Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24/7 to all Indigenous people across Canada.
Website
Health Care Connect
Assisting Ontarians without a family healthcare provider in finding one.
Call 1-800-445-1822
Website
Pharmacy Services
Pharmacies support a variety of symptoms when you’re feeling unwell and can prescribe or renew medications for conditions like blood pressure, diabetes, and asthma. Visit your local pharmacy to learn more.
North Simcoe Family Health Team Nurse Practitioners
For minor illnesses, cold and flu symptoms, or those with symptoms not covered by a pharmacist, get a same-day or next-day appointment.
Call 705-526-7804 ext. 0 to register
Website
Georgian Bay General Hospital
Call 9-1-1 or go to the hospital emergency department for immediate life-threatening conditions or injuries.
Website
Central Ontario Specialized Health Network
Feelings Pathways: A Guide to Mental Health Resources in Simcoe and MuskokaFeelings Pathways: A Guide to Mental Health Resources for Children and Youth in Simcoe and MuskokaWendat Community ProgramsA variety of mental health supports including crisis services, case management, supported employment, social club, psychogeriatrics and more.WebsiteOntario Structured Psychotherapy (OSP) Program
https://www.therapyontario.ca/
Provides evidence-based cognitive-behavioral therapy (CBT) for individuals 18+ to manage depression and anxiety. Virtual and in-person services available.1door
www.1door.ca
Provides quick access to free counselling for youth, adults, and families in Simcoe County and Muskoka. No waiting list. Virtual and in-person services available.CHIGAMIK Community Health CentreFree community programs open to everyone to help support mental health and overall wellbeing. WebsiteNew PathFree mental health services for children and youth, their families and caregivers.WebsiteCatholic Family Services:
Offers individual, couple, and family counselling for North Simcoe residents. Virtual services also available.WebsiteEnaahtig Healing Lodge & Learning CentreOffers community mental health and addictions outreach services for Indigenous individuals and their families. Care is available in-office, at home, or in the community, with service providers travelling to a location that best meets the individual’s needs.WebsiteWaypoint Centre for Mental Health CareOutpatient, inpatient, and support services are offered to serve individuals experiencing a variety of mental health concerns and to enhance well-being and recovery.WebsiteRAAM ClinicDrop-in clinic for people looking for help with their substance use such as alcohol, cannabis, cocaine or opioids. Located at CHIGAMIK Community Health Centre in Midland. Website
Hospice HuroniaProvides compassionate, supportive care aimed at relieving suffering and improving quality of life for individuals and families navigating a life-limiting illness.Hospice Huronia – Tomkins House is a 6-bed facility that provides specialized hospice palliative care addressing the physical, psychological, social, spiritual, and practical issues experienced at end-of-life. Hospice Huronia also provides pain and symptom management support for individuals experiencing a symptom crisis who require a temporary increase in care.Hospice Huronia’s community programs focus on supporting individuals and their caregivers in their homes. They also offer a range of grief and bereavement services to support individuals and families living after loss.All programs and services are offered at no cost to the community.WebsiteNorth Simcoe Palliative Care Nurse NavigatorThe North Simcoe Palliative Care Nurse Navigator helps people living with a serious illness connect to the care, services, and supports they may need. The Nurse Navigator can help:Coordinate care and connect patients to servicesSupport care planning conversationsHelp patients and families navigate the healthcare systemConnect eligible patients to remote care monitoring supportsPatients, families, caregivers, and healthcare providers can contact the service directly.To learn more or self-refer:Olivia Horzempa, North Simcoe Palliative Care Nurse Navigatorolivia.h@hospicehuronia.ca or (705) 527-4890You may also wish to speak with your family doctor or nurse practitioner about whether this service may be helpful for you or your loved one.
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