Question 1

North Simcoe Community Helpline

Accepted Answer

Help is just a call away! The North Simcoe OHT Community Helpline is available to assist residents in North Simcoe in accessing health and social services across the region. When you call the Helpline, a dedicated navigator will support and connect you to services based on your needs. The navigator may stay on the line and provide a personalized transfer to the appropriate local services.

The Community Helpline operates from 8 a.m. to 8 p.m., Monday to Friday, including statutory holidays. Call 1-844-806-3093.

Question 2

Virtual Healthcare Options

Accepted Answer

Virtual Urgent Care Clinic (VUCC)
Book a same-day or next-day virtual appointment with a Nurse Practitioner.
Website(https://regional-virtual-urgent-care.ca/)

Health 811
Receive advice from a registered nurse, ask questions about symptoms, find local services, and get health information on common health concerns and conditions. This service is available 24/7.
Call 811
TTY 1-866-797-0007
Website(https://health811.ontario.ca/static/guest/home)

Pediatric Rapid Access Care Clinic
For children aged 6 months to 18 years with non-life-threatening conditions.
Website(https://care-clinics.ca/)

Question 3

Helplines

Accepted Answer

North Simcoe Community Helpline
Available Monday to Friday from 8 a.m. to 8 p.m. to assist residents in North Simcoe in accessing health and social services and community programs across the region.
Call 1-844-806-3093

2-1-1
Call or text to connect with a navigator who can help you find healthcare resources and community supports across Ontario.
Website(https://211ontario.ca/)

9-8-8
Call or text if you or someone you know is thinking about suicide. Speak with a trained responder for support and resources.
Website(https://988.ca/)

8-1-1
Call or start a virtual chat on their website to connect with a registered nurse for secure and confidential health advice.
Website(https://health811.ontario.ca/static/guest/home)

9-1-1
Call for emergencies when immediate help is needed from police, fire, or ambulance services.

CMHA Crisis Line
For immediate 24/7 mental health support
1-888-893-8333
Website
(https://mps.cmha.ca/programs/crisis-intervention-service/)
Kids Help Phone
Provides free, confidential support to youth 24/7.
1-800-668-6868 or text 686868
Website(https://kidshelpphone.ca/need-help-now-text-us/?utm_source=google&utm_medium=paidsearch&utm_campaign=feel-out-loud&utm_content=feel-out-loud&gad_source=1&gclid=CjwKCAiA74G9BhAEEiwA8kNfpUTeecO5PILcadWNviWgccz-C9b-m_nfvzbIF9b96oYEboM95mPJYhoChhkQAvD_BwE)

Hope for Wellness Helpline
Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24/7 to all Indigenous people across Canada.
Website
(https://www.hopeforwellness.ca/)
Health Care Connect
Assisting Ontarians without a family healthcare provider in finding one.
Call 1-800-445-1822
Website(https://hcc3.hcc.moh.gov.on.ca/HCCWeb/faces/layoutHCCHomePage.xhtml?sW=1280&sH=800&btype=Firefox&bver=115&ajax=y)

Question 4

Local Medical Services

Accepted Answer

Pharmacy Services
Pharmacies support a variety of symptoms when you’re feeling unwell and can prescribe or renew medications for conditions like blood pressure, diabetes, and asthma. Visit your local pharmacy to learn more.

North Simcoe Family Health Team Nurse Practitioners
For minor illnesses, cold and flu symptoms, or those with symptoms not covered by a pharmacist, get a same-day or next-day appointment. 
Call 705-526-7804 ext. 0 to register
Website(https://www.nsfht.ca/)

Georgian Bay General Hospital
Call 9-1-1 or go to the hospital emergency department for immediate life-threatening conditions or injuries.
Website(https://gbgh.on.ca/)

Question 5

Mental Health & Addiction Support

Accepted Answer

Central Ontario Specialized Health Network
Feelings Pathways: A Guide to Mental Health Resources in Simcoe and MuskokaF(https://www.nsoht.ca/wp-content/uploads/2024/04/Feelings-Pathways.pdf)eelings Pathways: A Guide to Mental Health Resources for Children and Youth in Simcoe and Muskoka(https://www.nsoht.ca/wp-content/uploads/2024/04/Feelings-Pathways_Children-and-Youth.pdf)

Wendat Community Programs
A variety of mental health supports including crisis services, case management, supported employment, social club, psychogeriatrics and more.
Website(https://www.wendatprograms.com/)

Ontario Structured Psychotherapy (OSP) Program
https://www.therapyontario.ca/
(https://www.therapyontario.ca/)Provides evidence-based cognitive-behavioral therapy (CBT) for individuals 18+ to manage depression and anxiety. Virtual and in-person services available.

1door
www.1door.ca
(https://www.1door.ca/)Provides quick access to free counselling for youth, adults, and families in Simcoe County and Muskoka. No waiting list. Virtual and in-person services available.

CHIGAMIK Community Health Centre
Free community programs open to everyone to help support mental health and overall wellbeing. 
Website(http://www.chigamik.ca/)

New Path
Free mental health services for children and youth, their families and caregivers.
Website(https://newpath.ca/)

Catholic Family Services:
Offers individual, couple, and family counselling for North Simcoe residents. Virtual services also available.
Website(https://cfssc.ca/)

Enaahtig Healing Lodge & Learning Centre
Offers community mental health and addictions outreach services for Indigenous individuals and their families. Care is available in-office, at home, or in the community, with service providers travelling to a location that best meets the individual’s needs.
Website(https://www.enaahtig.ca/services)

Waypoint Centre for Mental Health Care
Outpatient, inpatient, and support services are offered to serve individuals experiencing a variety of mental health concerns and to enhance well-being and recovery.
Website(https://www.waypointcentre.ca/)

RAAM Clinic
Drop-in clinic for people looking for help with their substance use such as alcohol, cannabis, cocaine or opioids. Located at CHIGAMIK Community Health Centre in Midland. 
Website(https://www.simcoemuskokahealth.org/topics/drugs/Where-to-get-help#be698a20-6399-4166-95bb-31ab5ed15e66)

Question 6

Palliative Care

Accepted Answer

Hospice Huronia
Provides compassionate palliative support through a range of clinical services, including Tomkins House, their palliative care home, pain and symptom management, as well as short stay/respite care. Their programs and services focus on Advance Care Planning, caregiver education and relief, and grief and bereavement support for adults, youth, and families.
Website(https://hospicehuronia.ca/)

Community Resources